Standard 7, Aged Care Quality Standards evaluates if staff have the right skills, knowledge, tools and resources to provide quality of care.
There are many myths about food and nutrition. Everyone makes multiple decisions each day about the food they choose to eat. Does that make everyone an expert? The answer is no! The nutrition needs for older people are quite different from those in their younger years and all aged care staff need the right information in their toolkit.
Training needs to be continually provided to ensure all staff understand about nutrition relating to their role. A food service assistant and lifestyle assistant both need tools, but they will be quite different, but the messages should be consistent. NPA has conducted training for many years. If one group of staff is upskilled and the remainder has not had a chance to learn the same information, it can often result in war at the kitchen door!
Where do the staff receive their nutrition information? When did the Dietitian conduct training? Was it for everyone?
Training can be provided via eLearning packages and NPA now provide interactive live web events increasing accessibility.
Contact me for information about NPA training options.
Standard 5, Aged Care Quality Standards refers to the safety and comfort of the organisations service environment.
Over the years, we have seen the mealtime experience slowly improve in a number of homes, but we still have a long way to go. Some of the dining rooms are nothing more than a activity room with residents sitting around the perimeter of the room with meals on overway trays. Others have a wonderful environment that is warm, welcoming and oozes the scent of a delicious meal.
We know we enjoy a meal more and are likely to eat more when we are sitting with friends and family. If a resident confines themselves to their room for all their meals this should send some alarm bells and needs to be monitored more closely.
When serving the resident's meal, have a critical look at the dining room. Would you or your loved one like to eat every meal in this environment? Or would you prefer to move away and eat in your room every day?
If you would like to find out what easy things you can do, contact me any time.
The new normal!
How are you adjusting to the new normal with COVID19? Have you been able to continue staff training?
NPA Nutrition and Aged Care Seminars are highly regarded and we would much prefer to provide this in person........but this just can't be done!
We are pleased to have successfully converted the 2 days into a series of webinars and registrations are now open! Many of the topics are relevant to community providers too.
For many years, NPA has provided complimentary e-learning modules for aged care staff in our contracted aged care homes or subscriptions to other aged care providers.
Providing best-practice evidence-based training for a range of staff is essential to achieve great outcomes for our most vulnerable both in the community and in residential aged care
NPA Hint No.12
Education can be delivered via webinar with staff on their own devices. Training continues to be required during this extended time. All staff need to understand their role and the impact of good nutrition and how they are part of the process. NPA has some affordable online programs that can be accessed by staff at any time, anywhere.
Most people living in an aged care home usually enjoy the dining environment by having their meals with other residents and family members. It's time to have a conversation, some interaction and have some laughs. Carefully managing the COVID-19 pandemic has meant that many residents now have all their meals in their room. It's possible that an unintended consequence of this action may include exacerbation of malnutrition, frailty and possibly pressure areas.
NPA HINT 11.
Try to make residents meal time experience as enjoyable as possible by connecting with their loved ones. Make sure you are aware of their favourite foods and when possible have it available. Have some soothing music playing, have a photo of their family close to their meal while eating. Or even use an app or phone so that they can speak with their family while enjoying their meal. There will be different solutions for different residents. As a way of monitoring the effect on social distancing, you may even need to weigh residents more frequently than monthly.
This is the first time the menu review has been aligned directly and so clearly to the Quality Standards, and this really gives us clear insight into the areas we do well, and also areas we need to look at improving.
.. we are very happy with the way this audit was conducted, Letizia was fantastic and the audit tool is the best we have seen in our time!.