Posted in Accreditation

Has you menu been audited against the Aged Care Quality Standards?

Posted by Julie Dundon AdvAPD on 29 June 2020

Standard 4 of the Aged Care Quality Standards includes the food offered, by way of the menu.  

The menu should be viewed as a vehicle for providing the residents with the opportunity to meet their nutrition needs.  If it is full of energy dense, low nutrient, commercially prepared foods, we know the resident's nutritional intake will be poor.  We also need to balance this with the resident food preferences which can be an interesting challenge and one which NPA APDs have a great deal of experience.

When was the last time your home had the menu audited?  Has it been placed on hold over recent months?  Has your food supply, or food service team changed?  Do you know that your residents receive the correct meal?  Is the documentation consistent?

NPA conduct menu audits against the Aged Care Quality Standards, providing a valuable report that guides continuous improvement.  The on site visit is for a full day, often 7am to 6pm observing all the activities around food.  In some situations, we can provide a remote service.

If you would like to know more about the NPA Menu Audit tool, contact me for your free 15-minute consultation.  (

Is holistic nutrition care expensive?

Posted by Julie Dundon AdvAPD on 25 June 2020

Aged care homes are required under the Aged Care Quality Standards to provide safe and effective personal and clinical care (Standard 3).  The care needs to be best practice and tailored the meet the needs of the residents and optimises their health and well-being.

NPA Accredited Practising Dietitians (APD) are very experienced in aged care nutrition.  To demonstrate best practice, APDs should be included in the formulation of a nutrition care plan, particularly for residents that are facing nutrition challenges.  In our experience, the APD can be bypassed and commercial nutrition supplements are used to 'fix the nutrition'.  This is likely to result in a huge expensive to the aged care home.  NPA, in most cases will be able to find cost effective, nourishing and enjoyable food solutions - our approach is Food First.  For many residents, they would also prefer a food first approach.  The APD will tailor the food solution to the residents individual food preferences.

NPA APDs can provide the clinical advice and the food system advice to solve the nutrition challenges without the large commercial supplement costs.  Do you know how much you are spending on commercial supplements each month, each year?   What are your food costs?  What are the costs to the quality of life for residents?

If you would like to learn more about a food first approach and food solutions, contact me for your free 15 minute consultation (

Food and Innovation

Posted by Julie Dundon AdvAPD on 18 June 2020

Using the previous aged care standards, it was always very easy to see where nutrition and hydration fitted.  Standard 2.10 and 4.8 related to nutrition and hydration and the food service.

With the recent changes to the standards, food and nutrition now fits across all 8 standards and is not quite as easily identified.  Central to all the standards is the residents need for real choice.

Does your menu offer real choice?  Where does that occur?  When are meal orders taken?  The day before, the week before or even the month before?  Who takes the orders?  How do they communicate with those residents with Dementia?  Do the staff just choose for the resident and tick the box?

We know best practice is at the point of service.  In these challenging times, choice at the point of service is still possible.  It may take some rearranging,a few more resources and some innovation, but well worth the effort. 

If you would like to explore some innovative solutions, don't hesitate to contact me for a free 15 minute conversation to help you get on the right track!(

Menu Audits by Nutrition Professionals Australia have undergone a complete facelift!

Posted by Julie Dundon AdvAPD on 28 April 2020
Using the new (or not so new) standards, areas for improvement in nutrition care can be linked back to each standard.  This gives aged care homes very useful information to construct their improvement plans relating to each standard.  NPA is the first team of Dietitians to use the new standards in this way.
Dunbar Homes have recently engaged NPA for a menu audit and this is what Stefan Orcish, Business & Operations Manager said:

This is the first time the menu review has been aligned directly and so clearly to the Quality Standards, and this really gives us clear insight into the areas we do well, and also areas we need to look at improving.
.. we are very happy with the way this audit was conducted, Letizia was fantastic and the audit tool is the best we have seen in our time!.

Covid -19 might be putting each aged care home under pressure but NPA can  assist organisations to ensure the residents' care continues to meet high standards.  We can conduct the audit remotely if visiting is prohibited.  Call or email us directly.

Understanding food related risks- workshop

Posted by Nutrition Professionals Australia on 17 February 2020

Does your organisation understand its food and nutrition risks? Are you meeting the new Aged Care Quality Standards for Nutrition Care? What is the real cost of poor nutrition in your organisation?

The food served in aged care homes is in the spotlight. Consumers are increasingly demanding a better quality of food and have greater needs than ever before. In addition, the costs associated with providing good food and good nutrition care are increasing.

The true costs of providing the correct nutrition to consumers is hidden. Do you know how much you spend on oral nutrition supplements, aperients, wound dressings and wound care? Food Services are often seen as separate from Clinical Care when in fact food and nutrition sit under every one of the new Aged Care Quality Standards,

NPA are offering a new workshop in 2020:


CLICK HERE for a program.

Adelaide Pavillion

Friday 3rd April 2020 | 8.00am to 12.00pm | Registration at 8.30am

This workshop will explore how the new standards relate to nutrition care. This workshop is designed for all Managers in Aged Care Homes- CEO/ Site Manager/ Care Manager/ Food Service Manager/ QI Coordinator and wll assist your organisation to:

  • Meet Accreditation standards for nutrition care
  • Identify nutrition risks for your residents
  • Understand your menu offering and dining experience
  • Improve knowledge of nutrition needs of consumers
  • Decrease cost of supplements, wound dressings and aperiants
  • Ensure accurate catering for allergies and dysphagia
  • Minimise numbers of consumers with indicators for mandatory reporting
  • Contain costs

CLICK HERE to register for the day.



Think ST Solutions will also provide a seminar in the coming weeks to complement NPA's approach: Reviewing a Food Safety Management Plan.

Adelaide Pavillion

Friday 15 May 2020 | 9am to 12pm

Andrew Thompson states that: "Food safety compliance is an area of operational risk which is largely overlooked across the foodservice sector. Ignoring operational risk can expose any foodservice operation to significant losses."

To register contact Andrew on or see website

All managers are encouraged to attend both workshops to truly undertand the risks associated with food and nutrition in aged care and to ensure compliance with Accreditation standards.



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